Golf Course
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FairwayOps

Crystal Lake Golf Club — Staff Guide

How to use FairwayOps

📅

Your Schedule

  1. 1.When you log in you land on the Schedule tab — this shows every shift assigned to you.
  2. 2.Tap any shift to see the details: date, time, department, and role.
  3. 3.Use the arrows at the top to move between weeks, or switch to Month view for a bigger picture.
🔄

Dropping a Shift

  1. 1.Tap the shift you need to drop.
  2. 2.Press "Request Drop" at the bottom of the shift details.
  3. 3.Your manager will be notified, and the shift will appear in the Open Shifts list so a coworker can pick it up.
  4. 4.You'll get a notification as soon as someone claims it.
✋

Claiming an Open Shift

  1. 1.Tap the "Open Shifts" button at the bottom of the screen.
  2. 2.Any available or drop-requested shift in your department will appear here.
  3. 3.Tap "Claim" on a shift you want — it's added to your schedule immediately.
  4. 4.The employee who dropped it will be notified that you picked it up.
💬

Messages & Notifications

  1. 1.Tap the bell icon at the top right to see your notifications.
  2. 2.Managers can send messages to all staff, your department, or just you.
  3. 3.System messages (like "Your shift has been covered") appear automatically.
  4. 4.Opening the notification panel marks everything as read.
👤

Your Profile

  1. 1.Tap your name or avatar to open your profile.
  2. 2.You can update your phone number and clothing size.
  3. 3.Make sure your phone number is correct — managers use it to reach you.
📱

Install on Your Phone

  1. 1.FairwayOps works like a regular app — no App Store needed.
  2. 2.On iPhone: tap the Share button in Safari, then "Add to Home Screen".
  3. 3.On Android: tap the three-dot menu in Chrome, then "Add to Home Screen".
  4. 4.The app icon will appear on your home screen just like any other app.

Need help? Contact your manager or email info@fairwayops.net

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